Age Restriction
Guests aged 16 to 18 who wish to receive a treatment must have a parent or guardian complete a waiver of liability.
Arrival Time
Please check in at the third-floor reception (main desk) at least 15 minutes prior to your scheduled appointment to fully enjoy your spa treatment. If you wish to use the bathing facilities before your treatment, we recommend arriving one hour in advance. Please note that your treatment time may be shortened if you arrive late.
Changes & Cancellations
Please contact us at least 24 hours prior to your scheduled appointment if you wish to make any changes or cancel. Kindly note that failure to contact us will incur a cancellation fee equal to 100% of the treatment price.
Guest Health
Please inform us when making your appointment if you have any health concerns or allergies. Depending on your condition, certain services may not be available. Our therapists are highly trained, knowledgeable, and experienced, so please feel free to consult with them at any time.
Kindly note that guests in the early stages of pregnancy (less than 16
weeks) may only receive facial treatments.
Prices
All displayed prices include consumption tax and a 15% service charge.